Contact Us

We're Always Glad to Assist You

Our support help desk and customer service teams are always ready to answer your questions and assist you. You can contact us by phone, email or fax using the information shown below. You can also use the request form at the right of this page.

Sales Assistance: If you are a new or existing customer and would like to schedule a demonstration of one of our products or services, or order new EMV-ready smart terminals, please send an email or call. See Sales Assistance, below for contact information.

Technical Support: If you are unable to take payments for any reason, there's always a knowledgeable and friendly help desk technician ready to assist you 365 days a year. See Technical Support, below for contact information and times to call.


Sales Assistance

For any questions regarding products and services, please contact our sales experts during normal business hours Monday through Friday, between 9:30 AM and 5 PM (EST).

Phone: 260.925.6000, x2
Fax: 260.925.6065

Mailing Address:
Tempus Technologies, Inc.
635 West 11th Street
Auburn, IN 46706


Technical Support

Our knowledgeable technical support team is available to assist you 7 days a week, 365 days a year. If you need help with installation, activation or using our PaymentMate® solution, our staff is available Monday through Friday, between 9:30 AM to 5:30 PM (EST). Tempus Technologies, Inc. also offers telephone after hour emergency support week nights until 10:00 PM (EST) and weekends 9:30 AM through 10:00 PM (EST).

Phone: 800.225.8979, x4