Connect for Remote Assistance

Select an option to receive remote assistance

To receive remote assistance from one of our PaymentMate support technicians, you should first download and install the remote assistance software. Please click one of the links that follow and select Run . For temporary remote assistance (one remote session), click Connect Now. To install the remote assistance software, so it will always be available for you to get help whenever you need it, click Download.

   Quick Connect

• Connect Now. Join a one-time remote session with a PaymentMate support technician now.
  

   Stay Connected

• Download. Download and install remote assistance software to get PaymentMate help whenever you need it.
  

Before Downloading

Please contact our technical support team prior to downloading and installing the remote assistance software. Call 800.225.8979 and dial extension 4, or send an email to Support@TempusTechnologies.com.